Control Center offers a range of reporting options for you to check the performance of your services. Report options include network performance, billing, and usage to make it easier to manage your service.
From Control Center, you can access the Usage Analyst tool to get insight into your telcom use. You can see your use online and run summary or detail reports to track and analyze your telecom use. With your use data you can view standard reports or create custom ones and assign your accounts and services to your organization’s departments each month. Plus, the Download Center is where you can access all of your completed reports.
From Control Center, you can access the Bill Analyst tool to view summary or detail reports to track and analyze your telecom spending data. With your billing data, you can view standard reports or create custom reports to:
rank telecom expenses as a budget item
allocate costs across multiple departments or locations
Depending on your permissions and which products you've purchased, these reporting tools are available the Reports tab:
MyServices—manage your Enhanced Management and/or Dynamic Capacity services with detailed data analytics and tools
Voice Complete Reports—get a full view of Voice Complete usage, with Trunk Group Utilization, Busy Hour, Number Inventory, Call Detail Records, and Call Success Rate reports
Voice Reports—generate usage, inventory, coverage, and other reports for legacy Level 3 voice products
VoIP Enhanced Local Service (ELS)
Local Inbound (LI)
uCommand CDRs—download call detail records, E-Traffic, Executive Summary, and other voice-related reports that were previously accessed in the uCommand portal
Application Performance Management (APM)—self-manage and edit your APM probe configurable settings by site
Performance Assurance (PA)—get optional enhanced reporting and end-to-end SLA guarantees for Virtual Private LAN Service
Security Solutions Analytics—get valuable insight into your CenturyLink Security Solutions with reports for DDoS Mitigation, Adaptive Threat Intelligence (ATI), Adaptive Network Security, Security, and more